Privacy Policy
Last Updated: September 30, 2026 · Effective Date: September 30, 2026
This Privacy Policy explains how Madrid Plumbers (“we,” “us,” or “our”) collects, uses, and discloses information when you visit our website (madridplumbingllc.info), call our dispatch line at (858) 363-8298, or submit an online service request.
1. Information We Collect
When you contact us to schedule plumbing repairs or request an estimate, we collect personal details you voluntarily provide, including your name, telephone number, email address, physical service address, postal zip code, and details describing your plumbing emergency or maintenance requirement.
We may also collect standard technical log data such as IP address, browser type, referral URLs, and pages visited through standard analytics tools and call-tracking software to measure campaign effectiveness and improve website usability.
2. How Your Information Is Used & Shared
Important Referral & Dispatch Disclosure:
Madrid Plumbers connects you with independent licensed plumbers who perform the work. In order to fulfill your service request, we securely transmit your name, phone number, address, and plumbing inquiry directly to the independent licensed Colorado plumber or registered plumbing contractor assigned to handle your dispatch.
We do not sell, rent, or trade your personal data to third-party marketing companies for promotional purposes. Information is shared strictly for the purpose of dispatching a plumber, fulfilling requested repairs, communicating appointment times, and processing billing.
3. Call Recording & Quality Assurance
Telephone calls placed to our published dispatch numbers (including (858) 363-8298) may be monitored or recorded for quality assurance, dispatcher training, and accurate verification of repair instructions. By calling our numbers, you consent to this recording.
4. Data Security
We implement industry-standard technical and organizational security measures to protect your submitted information from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic communication can be guaranteed 100% secure.
5. Contact Information
If you have questions regarding this Privacy Policy or wish to modify any information previously submitted, please contact us at: